Free Phone: 0800 485 990 (NZ)
Please feel free to browse our Quality Manual, which contains AVO New Zealand's policies and procedures.
If you have a complaint, please submit an Improvement Action Request form selecting from the options in the “Request Type” dropdown list, if we have not followed something in our Quality Manual.
If you have a suggestion, this can be submitted by selecting the Improvement Opportunity or Suggestions options. If you have been given access, further features are available by logging in to the system