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Quality Manual

Welcome to the AVO New Zealand Quality Assurance Manual.

Please feel free to browse our Quality Manual, which contains AVO New Zealand's policies and procedures.

If you have a complaint, please submit an Improvement Action Request form selecting from the options in the “Request Type” dropdown list, if we have not followed something in our Quality Manual.

If you have a suggestion, this can be submitted by selecting the Improvement Opportunity or Suggestions options.

If you have been given access, further features are available by logging in to the system