Free Phone: 0800 485 990 (NZ)

Service FAQs

What brands does AVO service

AVO’s service technicians are Megger certified and factory trained but their expertise is not limited to Megger equipment. Our service technicians service most brands. If you are unsure please make an enquiry and our friendly service technicians will be happy to let you know.

What if I need a special calibration to a particular standard for IATA

AVO will be able to carry out such standard calibration on request, contact our service department prior to sending such special requirement and we will guide you accordingly.

What happens if my meter fails calibration

We will contact you and advise of any issue.

  1. If the unit is deemed to be covered under warranty it will be repaired at no additional cost.
  2. If the unit is not covered under warranty you will be asked to authorise an estimate to repair or repair at standard repair rates.

* Just like a WOF for your car, if your unit is repaired by AVO then no additioanl recalibration charge applies.

*If repapired by a 3rd party, a recalibration charge applies.